Our 4-week stay was beset with 3 weeks of unbearable noise from the next apartment being refurbished. Jackhammers made conversation frequently impossible, and even punched a hole right through the party wall! A 4-night respite in an alternative (but inferior and inadequate) apartment did little to help. We complained about several problems within 24hours of our arrival. Property agent was polite and pleasant and tried to resolve issues quickly, stymied by slow authorisation from owner. Faulty fridge, broken bed and grimy and collapsing sofa were replaced during week 2. Inadequate tv service (ITV only) and insecure and slow wifi were not resolved till week 3. Broken rattan patio chairs not fixed at all. Faulty kettle was in fairness replaced immediately. So the owner did eventually act to fix issues within his control but our holiday was spoiled and those issues should have been identified and resolved following any sort of inspection prior to our arrival. His attitude to the noise is illustrated in this text to me, “any noise is out of my control as previously stated, in the summer it is kids screaming till 2am in the morning whilst the parents are in bars – cannot win really”. This is a truly noisy apartment and you can hear conversation and even a floor being swept next door. The owner has ignored requests for any financial recompense for the inconveniences either within his control or not.
Our last week was spent in coronavirus lockdown and (thank goodness) relative quiet. The owner did agree to let us stay on if our flight out had failed.
So would we recommend this apartment for future users? Well, it has several new facilities, it is now comfortable (apart from those rattan chairs) although some items still demonstrate neglect and need attention. It has stunning views, but it is VERY noisy, I would not want to be there if the adjacent apartments were occupied. If you have a problem, based on our experience, do not expect the owner to be financially sympathetic, nor indeed to authorise rapid resolution of the problems.