6/10 Okay
Abby P.
10. marts 2024
Synes godt om: Området
Synes ikke om: Annoncens rigtighed
Disappointed
• The access information provided to unlock the property did not work at check in.
• The property in the photos was not the same as the one we stayed at; our property was very dated. Spackle spots were all over where paint needed to be fixed.
• The chairs that looked so nice in the listing photos were stained and/or chair covers were ripped.
• The dryer did not dry; took 4 days to fix.
• The dishwasher did not dry and racks were rusty; took 4 days to fix.
• We had missing fire extinguishers and burned out lightbulbs.
• Closet doors were falling off of tracks, curtain rods were falling off of the walls.
• General cleanliness was ok, but we found empty water bottles behind a bed and it was pretty dusty (and not sure when the last time the bath mats had been washed).
• The sliding door to the patio was very hard to slide/the track was very dirty.
• The grill that we paid extra for was not clean upon arrival. They traded it out for a grill that was just as dirty and had a broken wheel. At the end, they brought a new (which was appreciated so future guests could use).
Overall, I sent a 19 point email to the property manager with 28 photos of issues. With the amount of money we spent on the property, it was not worth it for this home.
Good things - the house was a great size for the family and the pool was warm, which we paid for.
I love the complex and we will be back, but we won't be renting with this group again.
Abby P.
Overnattede 8 nætter i februar 2024
