3 ensuite soveværelser, stille gade i Medina tæt på strand / caféer
- Engelsk, Fransk
Maks. antal gæster:8
100% refunderes, hvis der afbestilles senest 30 dage inden ankomstdato. 50% refunderes, hvis der afbestilles senest 14 dage inden ankomstdato.
La casa è bella e grande. Essendo solo in due abbiamo avuto tanto spazio a disposizione. Ci sono tutte le cose che possono servire per trascorrere le vacanze. La casa è inoltre molto silenziosa. I contatti con la proprietaria sono sempre stati puntuali e precisi. Tutto perfetto. Se proprio devo segnalare qualcosa di negativo è il check in . Siamo arrivati il giorno della festa di Aid e quindi tutte le persone erano impegnate nei festeggiamenti. Noi chiedevamo solo di lasciare i bagagli alle ore 13 per poi ritornare alle ore 16.00 per il check in come da regolamento della proprietà. Ci viene detto solo il giorno prima dell'arrivo che ciò non è proprio possibile salvo scoprire successivamente che la signora Aida, la donna delle pulizie vive proprio accanto alla casa e ha le chiavi della proprietà. Peccato perdersi per queste piccole cose.Complessivamente è stato tutto molto positivo e lo consiglierei vivamente e tornando a Essaouira sceglierei ancora questa casa.
Very pleased to hear you enjoyed your stay.
Our stay in Essaouira was thoroughly enjoyable due to Sally and her team, Aieda and Fouad. The house is beautiful, clean, comfortable, and charming. It is central to all in the Medina, so shopping, exploring, and dining out were no more than a seven minute walk from the house. Coming from the chaos and heat of Marrakech, Essaouira itself was a relief. The tempo, calm, and ease of the city made for a great five days. While we took advantage of the many fine and inexpensive restaurants nearby, we also had Aieda prepare a sumptuous dinner of fish with tomatoes and olives. I recommend highly Dar Sal if you're planning a stay in Essaouira. Many thanks Sally.
The perfect place to discover Essaouira
From the moment we arrived at Darsal, we knew we had made the right choice. Not only is the accommodation comfortable, characterful and quirky, but Fouad and Aida made us feel very welcome. Aida prepared a great value breakfast every morning and Fouad ensured our transfers to and from the airport went seamlessly. He also organised a dromedary excursion with lunch on our behalf.
Essaouira's medina isn't particularly big and we found that all roads led back to Darsal, so we never got lost! It was so nice to be able to experience the sights, sounds and smells of the medina and souk, knowing we would return to a quiet haven in the evening.
A fantastic experience - we'd thoroughly recommend it. Sally was prompt in replying to all emails and queries before our trip so we knew we would be well looked after. Thank you Sally, Fouad and Aida for your hospitality.
Sherrilyn, Sarah and Emma
Surprisingly spacious house in a perfect location.
Couldn't fault the house and the location. Aida looked after us each day with breakfast (at a minimal extra cost). This house really is beautifully and traditionally styled. We all want to return soon.
Riad - awful, Essouira beautiful
Cockroaches, toothpaste on walls, clumps of hair in the shower and in the fridge, hair on bedsheets! - these are just a few of the issues we had with the Riad. It clearly hadn't been cleaned at all from the previous occupants. I took photos and showed them to the host on our first day who was apologetic as was Sally (the owner). The cleaner and host returned to clean the Riad for us the next day and we were reimbursed for one day. However, the cleaner is also the cook and we didn't want to take up the offer of the cleaner cooking our meals because we doubted her sense of hygiene due to the poor cleanliness of the Riad. this meant that we had to eat out for every meal -( as I hadn't planned to cook on my holiday) and this in turn made a much more expensive holiday than planned. On my return I emailed Sally to make recommendations to her to improve on the standard as I know what it means to rent out property myself. She hasn't returned my email and I feel that she thinks reimbursing me for one night has paid me off! - I expect at least a reply to my email - it was very disappointing.
However, on the other hand, we as a family, really enjoyed Essouira and found it to be a welcoming and beautiful town/city. We surfed, rode camels, shopped in the souks, and managed a day trip to Marrakech. It is a windy city, so take your sun glasses to protect your eyes, and ladies wear a scarf it helps with the wind and sun. I would recommend a holiday in Essouira but perhaps learn from my lesson and book a Riad style hotel in the Medina as they seem very nice.
This guest was absolutely right, the house hadn't been cleaned before they arrived. This was an error on our behalf. It was the first and only time it's happened in 12 1/2 years of renting and we were all absolutely mortified when we realised what had happened.
We did apologise, although I realise it should never have happened. We refunded the first night immediately and also rectified the situation.
To ensure this situation doesn't happen again, we have employed a second maid to assist with cleaning and step in if there are any problems.
I was disappointed to see this review and straight away contacted the guest as I had not received any post holiday communication. The guest sent me the email and let me know that I hadn't received it previously, because she had typed my personal email address incorrectly.
The email was predominantly constructive and helpful and I have replied to the comments including the dead cockroach, as there was one near the winter wood pile downstairs. I really have a bit of a phobia, so regular precautions are taken but it should have been swept away in the routine clean that didn't take place.
I was also sorry that she didn't want Aieda to cook for them, she does get good reviews, but I understand her point and the impact it had on the cost of her holiday. Unfortunately I did not receive the email and therefore did not have the opportunity to offer an acceptable resolution.
Again I apologise for our communication error that lead to the house not being ready for the guests arrival. This incident has led to us reviewing our arrangements and take on extra staff. It was never my intention to ignore a complaint and if I had received the email I would have sent a timely reply. We always welcome feedback that will help us improve our guests holiday experience at Darsal.
Essaouira hans en charmerende gammel Medina (befæstede by), det har en farverig og levende centrum med mange mystiske og interessante gader og basarer at udforske. Alt inden for gåafstand er de historiske portugisiske volde, en lille arbejdsgruppe fiskerihavn med det traditionelle blå både bringe i den daglige fangst og 3 km lange strand, hvor der er en bred vifte af vandsport til rådighed. Der er ingen biler tilladt inde i Medina, som giver det en meget problemfri atmosfære. Der er masser af restauranter, der tilbyder en bred vifte af marokkansk, fransk og italiensk køkken. Klimaet er tempereret og sjældent kommer over midten af 30'erne. Der er mange sportsgrene og aktiviteter til rådighed i området.
Andre Aktiviteter: jord Yatching, kite surfing, kamel ridning, historiske steder, små traditionelle port, basarer, dampbad, 4x4 off roading og quad biking