6/10 Okay
Joaquin J A.
17. april 2024
Synes godt om: Rengøring
Synes ikke om: Kommunikation
Owner Need Not be the VRBO notification arm
I received a message from the owner PROMPTING me to leave the property on time. I think that is inappropriate, offensive and down just rude. I had a plane to catch a 6AM so my plan was to leave at 4AM anyway.
I've used VRBO and ABNB frequently, I've never vacated a property late and always follow the rules; and my view is that policing better be left to the third party companies.
If she feels she needs to contact the guests to be the middle man reminder vehicle, she may be better off not offering her property on VRBO.
The Ice Maker does not Work, The sliding Door to the balcony does not lock, the central elevator to the unit does not work, the stairs to the unit smell like dog urine and the property management is using highly concentrated Clorox to mask the odor, the shower towels are torn.
The directions call for a guard at the entrance of the complex, I never saw any one day, night, weekday or weekend; for that matter neither saw anyone around manning any other aspect of the complex.
I hope this feedback helps VRBO and the owner to provide a better experience.
Joaquin J A.
Overnattede 4 nætter i april 2024