2/10 Forfærdeligt
Tamara L.
30. juni 2023
Synes godt om: Området
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed
Worst condo stay at Silver Shells in 15 yrs
Upon arrival we found the condo to be in very poor condition. Black mold on the bar area as well as in the master shower. The foyer door from the elevator was busted and unable to secure. The curtains in one room hanging down, rod broken. Doorknobs broken. Master bath had black hairs on the floor and in the shower, flaking paint on trim, broken tiles, dirty ceiling, and splashes of what looked like some sort of chemical on the paint which was discolored. The third bedroom had a smoke detector hanging off the wall and a large hole from the doorknob on the sheetrock. The vents were dirty and corroded in places. Items in the kitchen were bare and broken. The washer and dryer didn’t work well and looked very old. Even the maintenance guy they sent to take a look admitted he had told them they needed to be replaced. The air did not cool the condo well. We had to stay out of the condo as much as possible due the mold and my daughter having headaches and eye irritation. I tried to work with the management to get a partial refund as I paid over $6k for the week. I was only offered a minimal amount and told I’d have to sign an agreement not to disclose any of these issues. Very shady practices. I have photos of all and will be filing formal complaints.
Tamara L.
Overnattede 8 nætter i juni 2023