Delvis Lake View, 4 Bdrms, 2. 5 bade, 14 sovepladser *, Privat strand, Garage
100% refunderes, hvis der afbestilles senest 60 dage inden ankomstdato. 50% refunderes, hvis der afbestilles senest 30 dage inden ankomstdato.
Summer Trip To Lake Tahoe
We are three small families. We had a great time together. This is a nice house in a great location. We had a wonderful time together throughout our stay.
Summer in Tahoe
Wonderful and positive experience. Beautiful property. Kind and thoughtful touches. Well run. It was a dream vacation!
So happy to hear that you enjoyed your stay in our home! We try to provide the type of experience that we ourselves would appreciate and try to keep things fresh!
Please come back and remind us that as Talmont Timber alumni we are happy to extend you a special discount! Thanks!
Family trip to Tahoe
Renting was a breeze and the home was in one of our favorite neighborhoods in Tahoe City area. We had a great time. Beds were comfy and kitchen was great for cooking in. Loved it!
Left in the cold
For their 11th birthday all my nieces wanted was to stay in a cabin in the snow. They spent days choosing the right one.
Following a long stressful drive, I arrived a few hours after my sister. She told me that there was no hot water and that she had tried to call the home owner on the numbers left by the home owner, she received no answer. As she is leaving the home owner a message, the home owner tried to call. As soon as my sister hung up, she called the owner back right away. Her calls got forwarded 4 times! The owner never tired to call us back that day. Next day, I text her and let her know the emergency, we are now on day 3 of no hot water. She stated that she would prefer that I message her via the Homeaway site, which I did. When she messaged me back HOURS later, she simply said "nobody will be there until tomorrow. Maybe you can have one of the men there with you guys climb up and knock the snow off the flue. She stated that it "always happens" during a large snow fall. I sent her pictures of the actual water heater that had frozen water coming out all over it. Her reply was that it was a known problem and that there had been people up there weeks ago to try to repair it.
There was never a sense of urgency on her part to have the problem resolved even after I told her we had sick children that needed to be bathed.
Home owner seemed organized, binder with all the pertinent information, notes in a couple of places with her and her husbands numbers on it, even a plumbers name and number in the binder. When we called him, he stated "nope, I'm not coming out there in this snow." Why have all this information for the renters if it is useless. Not even the homeowners numbers were useful. Aside from the one call attempted by her on the first day (even though I felt she was calling us lairs by saying neither her or her husband had missed calls or messages from us, even AFTER I sent a screen shot of a missed call to my sisters phone) she didn't even try to get ahold of us to check on us or even to apologize. She stated her reason for her supposed lack of receiving our calls or messages was because the phone services was probably bad, even though we all had perfect reception.
We’re sorry that you had a 30 hour drive & that you had no hot water due to the historic February snowstorm. When we heard that a huge storm was coming, we offered you early check-in anytime on Friday, to beat horrible traffic and road closures.
We can’t control Mother Nature, and as stated in our contract, weather-related refunds are not allowed. Nevertheless, when we asked what you felt was fair compensation for not having hot water, you replied “half off"–so that is what we gave you.
We have had only 4 or 5 star ratings, and have had NO complaints until yours. We strive to make all our guests experience a great one– this is evidenced by our high ratings.
You misunderstood some of my statements, & much of what you claim is not true. We did not receive most of your claimed phone calls–we were home all weekend & had no phone messages on our landline or cells. That’s why I suggested we communicate through the VRBO website, a successful means of communication. Phone service in the mountains can be problematic, especially during storms.
When we learned there was no hot water, we tried to get a plumber, but due to the storm, no one could come until Monday morning.
We suspected the hot water problem was due to the hot water heater vent being covered in snow, and the pilot light would not stay lit. I told you this happened ONCE years ago during a heavy snowstorm. The plumber you contacted “would not come out in this snow”. We also tried to get a crew to shovel the vent area, but likewise they could not come until Monday morning. Your suggestion that I was doing nothing to help is simply false.
There is no “known problem” with the water heater. We did NOT, as you said, have the water heater repaired 3 weeks ago. We hired a crew to shovel all snow (and vent area) in anticipation of your arrival, at a cost of over $3000.
I cannot FORCE workers to come at risk to their own safety. I did say that if you really wanted hot water, you could dig out the vent area yourselves, requiring some effort on your part. There is no "climbing" involved– the vent is located on ground level adjacent to the water heater in the garage. This I explained to you.The contractors came out Monday morning & quickly fixed the problem, which indeed was that the vent was covered in snow. Everything was fine for the guests who arrived later that day. Despite no hot water, we hope your children had fun in the fresh, abundant, & fluffy snow!
Beautiful and Peaceful Home
We so enjoyed our stay- this cabin is a great getaway! It's peaceful and quiet but also close to grocery stores, restaurants, and coffee shops. The cabin was clean and had all the amenities we needed.
Great location above Tahoe city.
Great location, well furnished and home owners are responsive and accomadattig.
Would recommend for sure!!!
Thank you, James! I know your trip didn't start off perfect, arriving at night right after the biggest storm of the year, so i appreciate your patience in dealing with snow issues!
However, I hope you enjoyed the bounty of snow the days after the storm passed!
We would love to welcome you back anytime!
Adgang til privat husejere strand byder privat strand, BBQ og picnic områder, legeplads, basketball, hestesko, shuffleboard, og volleyball. 2 blokke til Page Meadows for gåture, vandreture, snavs cykel, sne sko, og adgang til Tahoe Rim Trail. 2 miles til Tahoe City for shopping og restauranter. 1 mile til Private husejere Strand og Sunnyside Restaurant. Meget rolig og privat beliggenhed beliggende inden Talmont samfund.