3 soveværelser, 3 badeværelser (sover op til 8)
Michael and Susie
100% refunderes, hvis der afbestilles senest 60 dage inden ankomstdato.
Villa was everything it said it would be! Wish we had had more time to enjoy the property! Other than the air conditioning going out the last day due to lighting storm. I only have praises for this villa! Special thank you to Suzie for the late check out due to flight delay! Really appreciated that more than you could know! If we r ever back in Oahu we will definitely stay here again! Mahalo!
Just returned from our stay in at the Beach Villas room 507. There were 6 of us, my husband, my niece and her family. Location is perfect, walking distance to coffee, market and restaurants, 5 minute walk to the Disney Aulani, Marriott and Four Seasons. Lagoons/beach are steps away. Gym is very nice and has all the equipment you will need. As far as the villa itself we found the 3 bedroom 3 bath perfect; the kids shared the room with the twin beds . Several times we ate in and loved sitting out on the Lanai, the views are really beautiful. There are multiple pools and a small bar area; happy hour is daily and starts early. Can't say anything negative about this place. My husband and I stayed at the Marriott a few years prior and I have to say that I much preferred staying at the Beach Villas especially if you are traveling with family and teens. We did plenty of day trips and Waikiki is only a 30 minute drive so its also very conveniently located. We have been to Hawaii many times and prefer staying in a quieter place like Ko Olina. Would definitely return here again. Wonderful vacation!
Disappointed KoOlina Beach Villa Stay
Condo has a beautiful view. Nice TV's. Well stocked kitchen appliances however pots,pan, dishes,cups,glass and silverware were dirty! Had to wash everything before using!! Kitchen faucet was corroded as was master bath shower handle which fell apart. Had to wait 2 days for repair. Linens smelled and had to rewash before sleeping. Sofa was solid and well used. No ceiling fans in bedrooms and A/C was either freezing or too warm. Bedroom #3 dressers had drawers the were very difficult to open and close. Was simpler to live out of suit case:(. Washer and dryer were very slow to wash and dry!
Would not recommend this condo unless it changes property managers, repair services and house cleaning services!!!!
Very disappointed travelers!!!
We are sorry to hear that this guest was not pleased with their stay. This review is an anomaly given our rating of 5 stars from the last 52 reviews. We have 3 great staff persons that support our guests with maintenance, cleaning and guest services and addresses all issues within the same day as they did with this guest.
To add some details to the resolutions: 1. The repair of shower handle had to be outsourced as our maintenance staff did not have the parts to repair. We were able to get it repaired within 48 hours. The 2 couples staying only required 2 of the 3 bedrooms and had the 3rd bathroom available. 2. The 1 drawer of the dresser was fixed within 24 hours. And since only 1 drawer was broken and there was an unused dresser in the 3rd bedroom, they did not have to “live out of their suitcase”. 3. The dishes dirty dishes situation was a mishap. The guest prior was so kind to run the dishwasher and put the dishes away before checking out. But unfortunately, they didn’t run the dishwasher properly. Our cleaning staff did not realize this since the guest already put the dishes away. Our cleaning staff would normally inspect the dishes before putting them away. 4. Our management team worked with the guest to guide them how to properly adjust the thermostat to their preferred settings. 5. There is a ceiling fan in the master bedroom but it was not sufficient for the guest so my team provided an additional fan for their use.
As you can see, our management team provided excellent service, but unfortunately even with their best efforts this guest was one that could not be pleased. We strive to ensure that all of our guests have an amazing experience staying in our villa.
Lovely villa. Our second stay here. It is well equipped with everything --household items and beach gear.. Kids love the pool. Sorry there are is no shade (umbrellas) allowed on the beach now. We were told it is a liability issue.
We loved it!
We had a great time staying at the Beach Villas at Ko'olina. It is a great location and the unit provided lots of beach toys, boogies boards, floaties, beach towels, etc. The unit is very nice with plenty of room for multiple families to share. The only complaint is that the dryer did not work very well - it would take hours and hours to dry towels, which is quite inconvenient when we're going to the beach in the morning then would need the towels again in the afternoon for the pool. Also, a vacuum would've been nice - there was a broom provided, but it was hard cleaning up all the sand that gets tracked in from the beach. Other than that, our stay was great! Would definitely return.
Just as wonderful as we remembered
We returned to this property for the second time. Loved the room, the property and the lagoon just as much as last time!