6/10 Okay
Verificeret rejsende
10. september 2023
Synes godt om: Rengøring, indtjekning, beliggenhed
Better customer care needed…
This villa is located in a great location just south of Gennadi. Although situated on the main road, there is a lot of traffic in the south of the island so it wasn’t an issue.
The owner, Stavros was kind enough to wait for us at the villa late into the evening after our flight was delayed and also stayed to give us information on the local restaurants, route to the beach, etc.
We booked for 5 adults, but for some reason the 2 bedrooms on the lower ground floor were locked off to us, and we we left with the use of the remaining 3 bedrooms - one of which is a children’s room! I suspect this was done to save on cleaning costs, but this was not explained to us when we booked, or when we arrived, and we naturally thought we would have the use of all the villa. This was a little disappointing and I would recommend that this is clarified prior to booking.
On the first day we asked for more pillows and some blankets, however, inexplicably, we were told there weren’t any - even though they must of existed for the other 2 bedrooms! Again, we were left a little disappointed that our comfort was not catered for.
Further inconvenience was caused by the gardeners being present for the first 4 days, naturally making a lot of noise with their equipment and generally disturbing our privacy. Eventually, I asked for them to leave.
The villa is spacious, was generally clean, but is tired in places. The Wi-Fi was poor and our devices were left on their roaming settings.
Verificeret rejsende
Overnattede 14 nætter i august 2023