4/10 Dårligt
Meg J.
9. september 2023
Synes godt om: Indtjekning, beliggenhed
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed
Won’t be coming back!!
Dirty. Showers stalls have mold; toilet at checkin filthy, carpets not vacuumed, refrigerator not completely wiped down, stainless steel appliances streaked.
Blinds in front bedroom were thin bamboo slats that let the sun in and light from street at night.
Most disappointing was their attitude regarding fleas in their basement (since July 11; we checked in September 2) where pesticide company came and sprayed and they NEVER followed up to see if fleas were exterminated. The washer and dryer were in the basement and I was informed “DON’T GO IN BASEMENT” and if I did I would be responsible for having entire home and carriage house retreated which would be $1,000.
We had ten adults and two children stay the week and was a huge inconvenience not having laundry appliances.
I requested them to have basement rechecked to see if the fleas were gone and it was Labor Day weekend when we arrived so this didn’t happen until Tuesday 9/5 after constantly going back and forth with them to check.
I HAD TO BE AT HOUSE TO MEET TECHNICIAN, show him where door was (outside) to get inside, etc.
Fleas were still there and he had to retreat.
I informed the owners that I felt the entire burden was placed on me even though they thought reimbursing me later for going to laundry mat (which I refused to do on my vacation).
I realize that things happen and would have been more understanding if they were more sympathetic, apologetic and trying everything they could to get the fleas eradicated!
Meg J.
Overnattede 7 nætter i september 2023