We came with all 19 of us, children and grandchildren, and booked two houses. They are the same floor plan, very family friendly! They are clean and well stocked-port a crib, high chair, toiletries, spices and cookware! The sand castle villa even has a motorized spit for the grill to roast pineapple (it was delicious!) We realized on our first day, a Sunday, that the washing machine in one of the homes wasn’t working, so I texted the management company and they sent someone out that day. When they said the washer couldn’t be fixed, they offered us the use of an empty property until it could be replaced. They came out and replaced it the next day! They responded quickly to every question or request. The grounds are beautiful, the pools are nice, and the mauna lani beach club is perfect for the little kids, and awesome for snorkelers! We saw sharks, eels, octopus…honestly some of the best and easiest snorkeling I’ve done in Hawaii! And for the older kids, Hapuna beach is just a few minutes away, great for boogie boarding, body surfing, and jumping in the waves! Close to shopping and restaurants, far from the noise and crowds of downtown! We loved our stay and can’t wait to book again!